Privacy Policy

Updated: April 25, 2024

Overview

Torch Security Ltd. and its affiliates ("Torch") operates https://torch.security (the "Website"). This Privacy Policy explains how we collect, use, store, and protect personal information from users.

Table of Contents

1. What Personal Information we collect, why we collect it, and how it is used
2. How we protect and retain your Personal Information
3. How we share your Personal Information
4. Your privacy rights
5. International transfers of Personal Information
6. Use by children
7. Interaction with third party products
8. Analytic tools/Cookies
9. Specific provisions applicable under California privacy law
10. Contact us

1. What Personal Information We Collect

Information Categories

Information provided through the Website: Full name, email address, and content from demo requests or contact inquiries (including chat).

Information automatically collected: Cookie data, pixels, tracking technologies, IP address, device identifiers, browser type, language, geo-location, hardware type, operating system, and internet service provider information.

Information from Other Sources: Publicly available, commercially available, and third-party data platform information.

Information provided in person: Contact details from exhibition booths or events.

Information from online interactions: Webinar attendance, social media interactions, and contact information from business communications.

Processing Purposes

To allow Website use: Processing demo requests, answering questions, website communication, usage analysis, and experience customization.

Administrative Purposes: Responding to inquiries, internal quality control, and establishing business relationships.

Marketing: Notifying of offers, tailoring content and advertisements, market research, and product development.

Security purposes: Detecting and preventing fraud, error repair, audits, and compliance with legal requirements.

De-identified and Aggregated Information: Anonymized data may be used internally and externally for service improvement and research without restrictions.

Cookies and Similar Technologies: Small data files enable tracking of website interactions. Users may opt out through browser settings.

Lawful Bases

Processing relies on: (1) consent, (2) contract performance, (3) legal compliance, or (4) legitimate interests.

2. How We Protect and Retain Your Personal Information

Security: Reasonable technical, organizational, and security measures are implemented, though complete protection cannot be guaranteed.

Retention: Information is stored until deletion, proactive removal, or valid deletion requests. Retention extends longer for legal/regulatory compliance, complaint records, or litigation prospects.

3. How We Share Your Personal Information

Information is shared with: partners, affiliated companies, cloud service providers, website platforms, email providers, marketing/CRM tools, analytic companies, regulators, and law enforcement when required.

Business Transfers: Information may be disclosed to potential acquirers or investors during sale, merger, or bankruptcy proceedings.

Consent-Based Sharing: Information is shared where users provide consent.

4. Your Privacy Rights

Users have the right to: withdraw consent, access personal information, rectify inaccurate data, object to unlawful processing, request erasure ("right to be forgotten"), restrict processing, and receive portable data in structured formats.

Automated Decision-Making: Personal information is not used for automated profiling except in marketing contexts. Users may opt out by contacting privacy@torch.security or using unsubscribe options.

Exercising Rights

Contact privacy@torch.security to exercise rights. Authorized agents may submit requests with written permission. Torch may verify identity and charge fees for excessive requests.

Account Deletion

Email privacy@torch.security to delete your account. Public activity prior to deletion remains accessible.

Marketing Email Opt-Out

Send "BLOCK" to privacy@torch.security or use unsubscribe links in emails.

5. International Transfers of Personal Information

Personal information is transferred to service providers and affiliates globally. Torch implements safeguards including: ensuring adequate destination country protection and executing data processing agreements.

6. Use by Children

Torch does not knowingly collect information from users under 18. Children should not provide information without parental/guardian involvement. Contact privacy@torch.security if you believe Torch has collected such information.

7. Interaction with Third Party Products

Torch is not responsible for third-party website privacy practices. Users should review third-party terms and privacy policies independently.

8. Analytic Tools/Cookies

Google Analytics: Used to collect website usage information. Data collection is restricted by Google Analytics Terms of Service and Privacy Policy. Users may download the Google Analytics Opt-out Browser Add-on.

Third-Party Advertising: Advertising partners may set tracking technologies to collect activity and device information for targeted advertising ("interest-based advertising"). Torch may combine this information with demographic and purchase history data.

Reserved Rights: Torch reserves the right to add or remove analytic tools, cookies, pixels, and tracking technologies.

9. Specific Provisions Applicable Under California Privacy Law

Content Deletion for Minors: California residents under 18 may request removal of publicly posted personal information by emailing privacy@torch.security. Removal does not guarantee complete deletion across all systems.

10. Contact Us

For questions, concerns, or complaints regarding compliance or to exercise rights, contact: privacy@torch.security